This page explains, in plain English, how e111 collects your personal information, what it's used for, and how it's kept secure. We believe transparency is the foundation of trust.
Know exactly what information is collected and why.
Your data is secured with industry-standard encryption.
Your information is never sold or misused.
Access, correct, and delete your data with ease.
E111 (https://e111.ws) takes your privacy seriously. This Privacy Policy explains what types of personal information we collect, how we use it, and the steps we take to keep your data secure.
By using any e111 service, you are considered to have agreed to this Privacy Policy. Please read this page carefully before registering.
We follow international data protection standards and comply with all applicable laws in Bangladesh. Our goal is to manage your information in a way that is always secure, transparent, and controlled.
If this Privacy Policy changes, you will be notified at your registered email address. Please make sure your email is always up to date.
When you register and use e111's services, we collect the types of information listed below. There is a specific reason behind collecting each piece of data.
We never collect your bank account number, full card number, or CVV. All sensitive payment information is handled directly by the payment gateway.
In some cases, we may receive limited information from identity verification agencies or financial institutions, as required to meet our legal obligations.
| Data Type | Reason for Collection | Mandatory? |
|---|---|---|
| Name & Date of Birth | Identity & Age Verification | Yes |
| Email & Phone | Contact & Security | Yes |
| Payment Information | Transaction Processing | Yes |
| IP Address | Security & Fraud Prevention | Automatic |
| Gaming History | Service Improvement & Responsible Gaming | Automatic |
E111 uses your information only for specific, legitimate purposes. We never use your data for marketing or any unrelated activity without your permission.
With your consent, we may send you emails or SMS about new offers and promotions. You can withdraw this consent at any time.
The e111 website uses cookies. Cookies are small data files stored in your browser that help enhance your experience.
You can manage or clear cookies at any time through your browser settings. Please note that disabling certain essential cookies may affect the functionality of some site features.
E111 never sells your personal information to third parties. However, in limited circumstances, data may be shared with trusted partners.
We never sell or transfer your information to advertising companies, data brokers, or any third party for commercial purposes.
E111 retains your data only for as long as it is necessary or legally required. Once that period ends, your data is securely deleted or anonymized.
| Data Type | Retention Period |
|---|---|
| Account Information (Active) | For as long as your account remains active |
| After Account Closure | Up to 5 years (as required by law) |
| Transaction Information | 7 years (in accordance with financial regulations) |
| Cookies & Session Data | 30 days to 1 year |
| Support Conversations | 3 Years |
As an e111 user, you have clear rights over your data. All of your rights are detailed below.
You may request to view the information we hold about you at any time.
You may request corrections to any inaccurate or outdated information.
You may request that your data be deleted, provided there are no legal obligations requiring us to retain it.
In certain circumstances, you may request that the processing of your data be restricted.
You may request a download of your data in a portable format.
You can unsubscribe from promotional emails or SMS at any time.
To exercise any of your rights support@e111.ws. We will do our best to respond within 30 days.
E111 uses the latest technology to protect your information. Our security infrastructure meets international industry standards.
Use a strong password to keep your account secure, and never share your login credentials with anyone.
E111 is a platform strictly prohibited for users under 18. We do not knowingly collect or process any data from minors.
An age verification process is carried out at registration. If we become aware that a minor has created an account, that account will be immediately closed and all associated data will be deleted.
If parents believe their child is using this platform, they should immediately contact support@e111.wsto get in touch with us.
E111 may update this Privacy Policy from time to time. We will notify you of any changes in a manner appropriate to the nature of those changes.
We recommend checking this page regularly, especially if you are an active e111 user.
If you have any questions, concerns, or requests regarding this Privacy Policy, don't hesitate to get in touch. Our data protection team is always ready to help.
We take every request seriously and do our best to resolve it as quickly as possible.
At e111, protecting your data isn't just something we say — it's something we prove through action. See our core commitments below.
Every transaction and piece of data is fully secured using 256-bit SSL encryption — banking-grade protection, guaranteed.
Your personal information is never sold to third parties. We believe your data belongs solely to you.
You have full rights to view, correct, or delete your data at any time. Submit a request to us whenever you need.
We are clear about what data we collect and why. There are no hidden agendas.
Independent third-party experts regularly audit our systems to ensure the highest level of security is maintained at all times.
You can reach our support team in Bengali for any privacy-related queries. Language will never be a barrier to exercising your rights.